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FAQ
All You Need To Know
- 01Yes, we offer customizable trips to cater to your specific needs and preferences. Just let us know your requirements, and we'll tailor the experience accordingly.
- 02Yes, we provide airport transfer services to and from all major airports in our service area. We ensure timely arrivals and departures to make your travel experience stress-free. We offer airport concierge services inside the terminal with welcome name boards and a meet and greet service. Alternatively the guests may opt to be picked up near the post office outside the terminal complex Our airport transfers are priced per vehicle and and not per passenger.
- 03We provide transportation services to various destinations, including airports, hotels, corporate events, and special occasions across Sri Lanka. Our vehicles are based in Colombo and Negombo.
- 04We accept credit or debit card payments via a secure payment link, providing you with a convenient and hassle-free way to pay for your transportation services. Additionally, we also accept bank transfers and cash to accommodate your preferred payment method.
- 05Our cancellation policy may vary depending on the type of reservation and the timing of the cancellation. We understand that plans can change, so we strive to offer flexible cancellation options whenever possible. Please refer to our booking terms and conditions or contact us directly for specific details regarding our cancellation policy. Attached: Cancellation Policy Document
- 06We recommend booking your luxury transportation as far in advance as possible to ensure availability, especially for peak times and special events.
- 07We prioritize passenger safety and adhere to stringent safety protocols. Our chaffeurs are trained professionals, and our vehicles undergo regular maintenance and daily inspections. Each vehicle is also equipped with a first aid kit and fire extinguishers. Our vehicles have tracking devices and are equipped with both front and rear external facing dash cams. Our vehicles are also equipped with safety flares, safety vests and safety triangles in the event of a roadside emergency.
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